Privacy Policy

Effective Date: 01 - 01 - 2026

1. Introduction

Chai Cart UK (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data when you visit https://chai-cart.co.uk or contact us regarding our mobile chai catering services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business Name: Chai Cart UK
Website: https://chai-cart.co.uk
Email: info@chai-cart.co.uk

Chai Cart UK provides mobile chai catering services for weddings, corporate events, private parties and brand activations across the United Kingdom.

3. Information We Collect

We may collect and process the following data:

Information You Provide

• Name

• Email address

• Phone number

• Event details (location, date, guest numbers)

• Any other information submitted via enquiry forms or email

Automatically Collected Information

• IP address

• Browser type

• Pages visited

• Cookies and usage data

4. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes

• Deliver our catering services

• Communicate regarding bookings

• Improve our website and services

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – when you submit an enquiry form

• Contractual necessity – to provide our services

• Legitimate interests – to improve our website and services

• Legal obligation – for accounting and regulatory compliance

6. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may collect anonymised usage data via services such as Google Analytics.

You can manage or disable cookies through your browser settings.

7. Data Sharing

We may share your data with:

• Payment processors

• Website hosting providers

• Professional advisers (e.g., accountants)

All third parties are required to respect the security of your personal data.

8. Data Retention

We retain personal data only as long as necessary:

• Enquiry data: up to 24 months

• Booking and financial records: up to 6 years (for legal and tax purposes)

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

To exercise your rights, please contact us at info@chai-cart.co.uk.

10. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Chai Cart UK
Email: info@chai-cart.co.uk
Website: https://chai-cart.co.uk

Read our Terms and Conditions, Cookie Policy and Website Disclosure